Reluxable - Sustainable Luxury Fashion

Privacy Policy These Privacy Policy were last updated on November 1, 2021.

This Privacy Policy describes how RELUXABLE FZE ("we," "us," "our," "Company") collect, use, share, and protect information in connection with the Company websites, mobile websites and any related services that refer or link to this Privacy Policy ("Services").

1. COLLECTION OF INFORMATION

SOURCES OF COLLECTION

Register for our Services
Interact with our Services
Install and/or access our Services through our application(s), including our mobile application
Connect to our Services using third party accounts, such as social media and email accounts
Contact us for support
Enter a sweepstakes, contest, promotion, or respond to a survey or poll

We collect certain information when you submit or provide it to us directly. When you interact with our Services online, we also automatically collect information about you and your use of the Services through the use of log processes, cookies, location-identifying technologies, and other tracking technologies. Certain information is collected about you from third parties, such as when you connect through a third-party service.

TYPES OF INFORMATION WE MAY COLLECT

The types of information we collect about you may include personal information of the following types:

Identifiers that you provide us directly, such as your first and last name, username, email address, postal address, location

Identifiers, collected through your use of the Services, such as unique online or device identifiers, IP address, device or session IDs and information regarding your system configuration (operating system and version), network, and connected hardware (e.g., computer or mobile device and carrier)

Commercial Informationabout you, such as records of products or services purchased, obtained, or considered by you, including products, merchants, and deals you searched for, viewed, or clicked, product types, merchant sites visited from our Services, merchant types, transaction history related to our Services, purchase confirmation data, preferred gender category of clothing, favorite stores, brands, products, influencers, and looks, Sale Alerts you set, and Searches you save, and accrued cash back

Internet and other Network Activitysuch as browsing and search history and your interactions with our Services, including:

Products, coupons, offers, or merchants you search, click, favorite, and/or view, including clicks you make on merchant sites you visit within our mobile app,

URL’s of pages you visit,

Date and time stamps associated with such browsing, searches, and clicks,

Click stream data, meaning the page by page clicks that you make as you navigate through our Services, including the web page visited before you can to our Services. device to share such information with us, and locale preferences for your use of the Services.

Geolocation, to the extent you have configured your

Inferences drawn about you and your likely preferences, characteristics, behavior, and attitudes from any information we collect about you.

2. USE OF INFORMATION WE COLLECT

We use information we collect about you for the following business and commercial purposes: TO PROVIDE OUR SERVICES AND MANAGE YOUR ACCOUNT

Process your registration with our Services, including verifying whether your email address is active and valid and enrolling you into our programs

Manage your account, including managing your favorite stores, products, brands, looks, and influencers

Track your shopping and identify opportunities for rewards and/or offers

Facilitate and manage your purchase transactions

Send you technical notices, updates, security alerts, and administrative messages

Provide you customer service regarding your account and reply to your questions, comments, and requests

TO PERSONALIZE AND IMPROVE OUR SERVICES

We may use information we collect about you to create a profile of your preferences to personalize and tailor Services content so that it is more likely to be of interest to you. For example, we may use your recent search or purchase history to display more relevant offers and stores within the Services. Data collected from a browser or device may be used with another computer or device that is linked to the browser or device on which such data was collected (also known as cross-linking). We may also use information we collect about you to identify usage trends and perform statistical analyses to improve our Services, websites, applications, and marketing efforts to provide a better service to you in the future.

TO PROVIDE YOU MARKETING AND ADVERTISEMENT INFORMATION

To the extent permitted by applicable law or subject to your consent, we may use your personal information to provide you more personalized offers and/or special offers, discounts and similar information, and to send you newsletters, rewards, discounts, promotion codes, events, and general information about the Service. You can manage these communications in accordance with Section 4 (Your Choices) below. To the extent permitted by applicable law or subject to your consent or right to opt-out, we may also use your information to advertise to you online, including targeting advertising to you on other websites.

TO PROTECT YOU, OTHERS, AND OUR BUSINESS

We may use collected information to assess risk and to investigate and limit fraud, spam, and other malicious online activities in our Services, and to improve our security measures. We may also use collected information to assert our legal rights or to defend our legal rights against third parties.

TO COMPLY WITH APPLICABLE LAWS

We may use information we collect about you to enable us to comply with applicable laws, rules, regulations, and judicial authorities in each geographical region in which we operate.

TO ADMINISTER CONTESTS, SWEEPSTAKES, SURVEYS, POLLS, AND PROMOTIONS

From time to time, we may invite you to enter sweepstakes, contests, promotions, surveys, or polls. If you choose to participate in a contest or promotion, your personal information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize. If you choose to participate in a survey or poll, the feedback you submit will be aggregated and deidentified to provide us insight on business and shopping trends.

3. SHARING INFORMATION DISCLOSURE FOR BUSINESS AND COMMERCIAL PURPOSES.

We may disclose the below-specified categories of information for our business or commercial purposes, including the following:

DISCLOSURE TO OUR SERVICE PROVIDERS

We may share all categories of your collected personal information as necessary with our third-party service providers (which may include Company affiliates) who perform various business operations, solely for our benefit or on our behalf, under our instructions and in compliance with appropriate contractual, technical and organizational security measures to protect your data from unauthorized use, retention, or disclosure. For example, we may partner with other companies to provide you support services, authentication services, prevent fraud on our Services, administer our promotions, sweepstakes, and surveys, perform analytics, and maintain the accuracy of our databases.

AFFILIATE PARTNERS

When you click on a link to a merchant site presented on our Services to start a shopping trip, you evidence your intent to interact with that business through our Services, and thereby are directing us to disclose certain information about you (including the link you clicked in our Services and a unique ID assigned to track that your shopping originated from our Services) to an affiliate network to properly account for your purchases. For a small number of merchants that do not utilize an affiliate network, this information is provided directly to the merchant. The Affiliate Partner will collect Internet and Network Activity information about your use of our Services in relation to the merchant site, products, or offers. Our Affiliate Partners collect this information to track the shopping trip, but certain of them may also use this information to contribute it to their own user profiles and/or combine it with information they collect elsewhere, which they may make available for use by their other clients business clients.

DISCLOSURE TO DIGITAL ADVERTISING PROVIDERS

To provide us with advertising and marketing services, we partner with certain third parties that automatically collect Internet and Network Activity information about your use of the Services, such as your browsing history, IP address, pages viewed, and links clicked, so that they can use this information to serve you ads for our Services on other sites. These third parties may also use this collected information to draw inferences about you for their own purposes, or collect personal information about your online activities over time and across different websites (in addition to our Services) to help predict your preferences and to display (and enable other third parties to display) ads to you that are more likely to be of interest to you. Note that this Privacy Policy covers only our use of data and does not include use of data by such third parties. If you wish to opt out of interest-based advertising, click here. For European users, you can opt-out in accordance with Section 6, below.

DISCLOSURE FOR LEGAL PURPOSES

We may share the information we collect, including personal information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if, in our good faith opinion such disclosure is required or permitted by law without a specific disclosure; (ii) at the request of governmental authorities conducting an investigation; (iii) to enforce our terms and conditions or other policies applicable to our Services; and (iv) to protect the rights, property, life, health, security and safety of Company or any third party.

IN RELATION TO BUSINESS ASSET TRANSFERS

We may share the information we collect, including personal information, with any third party in connection with, or during confidential negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure or repossession) or any other type of acquisition of all or any portion of Company assets, conveyance or transfer of all or a portion of our business to another company. In such event, the acquiring company would be contractually required to use your collected information in accordance with this Privacy Policy and applicable law or to provide prior notice to you of any new or materially changed practices.

FOR EU/EEA VISITORS, LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION

If you are a visitor from the European Economic Area, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it. For the European Economic Area, there are different legal bases that we rely on to use your Personal Information:

Performance of a contract. The use of your Personal Information may be necessary to perform the terms and conditions or other policies under which we provide our Services.

We will rely on your consent to use (i) technical information such as cookie data and geolocation data; and (ii) your Personal Information for marketing purposes. You may withdraw your consent at any time by contacting us using the information at the end of this Privacy Policy or by following an unsubscribe link in any marketing communication you receive from us.

Legitimate interests. We may use your Personal Information for our legitimate interests to improve our Services, security purposes, and fraud prevention, and to share information with our affiliates for internal administration. In such circumstances it is for us to ensure that these interests are not overridden by your data protection interests or fundamental rights and freedoms. If we collect and use your Personal Information in reliance on our legitimate interests (or those of any third party), this interest will normally be for to operate our platform and communicating with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.

4. YOUR CHOICES UPDATING ACCOUNT INFORMATION

We encourage you to maintain the accuracy of the information you submit to us. You may provide account updates by logging into your Service account and updating your information in the Settings.

COMMUNICATIONS PREFERENCES EMAIL MARKETING

By signing up for an account or if you consent, you may receive periodic electronic communications and direct mailings from Company. You can opt out of receiving promotional communications from us at any time by following the instructions provided in those communications to stop them, modifying the settings of your account, or contacting us through the Services. Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails and other types of communications, as permitted by law, such as service emails relating to our ongoing business relationship. Service emails contain service-related announcements that affect your account, such as product order confirmations, reward or payment updates, and responses to your comments and feedback submitted to us.

5. YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION YOUR PRIVACY RIGHTS

You have certain rights regarding your personal information based on applicable local laws, including the General Data Protection Regulation (GDPR) where applicable, which may include the following rights:

To Access your personal information/data portability – You have the right to request that we send you (or another organization, under certain conditions) a copy of your personal data in our possession, in a readily usable and portable format.

To Rectify the information we hold about you – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.

To Erase or Delete your personal information – You have the right to request that we erase or delete your personal information under certain conditions or subject to certain legal exceptions.

To Restrict our processing of your personal information – You have the right to request that we restrict our processing (collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, making available, alignment or combination, restriction, erasure or destruction) of your personal information, under certain circumstances.

To Object to our processing of your personal information – You have the right to object to our processing of your personal data, under certain circumstances.

To Lodge a Complaint with your local data protection authority, as set forth below.

To Non- Discrimination – We will not discriminate against you for exercising any of your privacy rights by denying you goods or services, charging you different prices or rates for goods or services, including through granting others or denying you discounts or other benefits or imposing penalties, providing you a different level or quality of goods or services, or suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services if you exercise your rights to access or delete your personal information or opt-out out of its sale.

To Modify Your Data Collection Preferences - You may in some cases have the option to decline to provide us with certain information; however, your choice may impact your use of certain features or services for which that information is a necessary component.

You can prospectively stop all collection of information by our mobile application by uninstalling our mobile application. Because installation of the mobile application permits our data collection about your online behavior on that device, even without your interaction with the application, it must be uninstalled to completely withdraw your consent to this data collection. In some instances, you can opt out of certain data collection by updating your Settings within your mobile device settings.

6. RIGHTS APPLICABLE TO EU USERS CHOICES UNDER EU LAW

If your Personal Information is subject to the protections offered by EU law, you may:

Access, correct, update or request deletion of your Personal Information, at any time by contacting us via the Contact information provided in Section 9, below or by updating your account profile and preferences at https://www.reluxable.com/account

Object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information; and

Withdraw your consent at any time if we have collected and process your Personal Information with your consent

Complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including US and Canada) are available at https://www.reluxable.com/account/ members_en.)

To exercise any of these rights please contact us in accordance with the contact details set forth below in Section 9, below. Please note that if you are not subject to EU law, these rights do not apply to you.

DATA TRANSFERS

If you are visiting from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from EU or United States law, please note that we take great care in protecting your Personal Information and have put in place adequate mechanisms to protect it when it is transferred internationally. For all persons except EU visitors : To exercise any privacy rights you may have, please contact us via the contact information listed in Section 9, below.

7. OTHER NOTICES

Shine the Light. California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We do not share your information with third parties for their direct marketing purposes.

Do Not Track. Company does not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to monitor and review new technologies and will modify this policy accordingly in the event of a change.

Notice regarding information of minors. Notice regarding information of minors. This site and any related services are intended for adults 18 years of age or over, and we do not knowingly collect or sell personal information of consumer under 18 years of age without affirmative authorization or without verifiable opt-in consent from a parent for those under age 13.

Retention of Data. We have implemented technical and organizational measures to provide a level of security appropriate to the risk to the Personal Information that we process. These measures are aimed at preserving the ongoing integrity and protecting the confidentiality of users’ Personal Information. We evaluate these measures on a regular basis to confirm that they continue to maintain and apply an appropriate level of security.

Information Security. California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We do not share your information with third parties for their direct marketing purposes.

8. CHANGES TO PRIVACY POLICY

This Privacy Policy is current as of the date set forth above. We reserve the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles. If we make changes to this Privacy Policy we will notify you by revising the date at the top of this Privacy Policy, and where such changes will impact you as a data subject, we will provide you with additional notice (such as adding a statement to the homepages of our Services or sending you an email notification).

9. QUESTIONS

If you have any questions regarding this Privacy Policy, please contact us